Shipping & Returns

Shipping

We offer free shipping for orders over $50! For orders $49.99 and under, a flat shipping rate of $5 will be added to your order. Customers will receive an email with their tracking number. Return shipping is the responsibility of the customer. US only.

Local Pick Up

Select "Local Pick Up" at check out. You will be notified by email when your order is ready for pick up. Bring your order confirmation. Orders are typically ready within 24 hours. For Curbside Pick Up, please park directly in front of our store and call us when you're here.

Local Delivery

We offer free local delivery within zip codes 60201 and 60202. Select "Free Local Delivery" at check out. Orders are typically delivered within 24 hours.

Online Return Policy

  • All full price items may be returned within 14 days from arrival date.
  • All items must be returned with tags attached, in their original condition, unwashed and unworn.
  • All returns must include a copy of your invoice.
  • Shoes must be sent back in original shoe box. Please pack the shoe box inside another box as the original shoe box must be returned undamaged.
  • Swim separates must have hygienic liner and tags attached.
  • Return shipping is the responsibility of the customer.
  • Items purchased online may be returned in store.
  • Any items not meeting the above criteria will either be refused or charged a 25% restock fee.
  • All clearance items are final sale.

Once we receive your items, your card will be credited. We reserve the right to refuse returns if items are not in their original condition or if tags are not attached.

Any questions about our return policy, sizing, or styling can be sent to shop@madisongraceevanston.com or call us at 847.868.8467.